Best Digital Sales Training in Nairobi Kenya 2024

Short 3 Months Course in Digital Sales Training Course in Kenya 

Digital Marketing has grown tremendously.  That also calls for Digital Sales Professionals to drive sales to the growing number of customer. Digital Sales is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood, at least in recent years. The new generation of sales professionals are highly trained and groomed, with the characteristics of honesty, trustworthiness, and competence. Broadly defined, today’s top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller.

Course Details

• Short Course Duration: 3 Months
• Cost: Ksh 60,000
• Course Timing: We have flexible daytime Morning, Afternoon & Evening Sessions (7am-9am, 9am-12pm, 2pm-5pm, 5.30pm- 7.30pm) and weekend classes.

CDACC Program( Distributed Sales Certificate Level 3)

The course is assessed both internally and externally. Internal assessment is continuous and conducted by trainers, while external assessment is performed by assessors appointed by TVET CDACC. Successful completion results in a national certificate of competency then issued by TVET CDACC in conjunction with Inceptor Institute of Technology.tion. An individual enrolled in one of the core units of learning will undergo 2 weeks industrial attachment.

Find out More on the CDACC Certificate Program Here!! 

Digital Sales Training program course Description

This is 100% practical training that is conducted on real business set-up. In this course, you will learn how to sell effectively both online and physically. This course is designed to inspire and train sales people to consistently perform at optimum levels and thus maximize their potential.

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Course Overview

Sales Training modules

1. Understanding Sales
2. Digital Sales
3. Closing Sales (Practical)

Course Content

MODULE #1: Understanding Sales

• Understand a Problem-Solution paradox: helping other people get what they want gives us more of what we want.
• Understand human behavior

Coverage

• What is selling?
• Who are you selling to?
• The buyer experience
• What buyers want
• The sales process

Preparation

• Preparing for a sales interaction
• Mental
• Physical

Opening the sales relationship/sales meeting

• What potential customers are thinking
• Judging first impressions
• Creating positive first impressions
• Building rapport and creating interest and impact
• Earning the right
• Practise

Listening skills

• Barriers to listening
• Active listening
• Listening and rapport-building practice

Questioning skills

• Types of questions
• Questioning funnel
• Summarising

Understanding and identifying needs and opportunities

• Qualification part one
• Suspect/prospect/client
• Developing qualification questions

Recognising buying processes

• Qualification part two
• Developing a competitive edge
• Application to your customers

Putting consultative selling into practice

• Stepping into the shoes of the buyer
• Practising a first meeting

Introducing solutions

• Speaking the customer’s language
• Features and Benefits
• Benefit cycle
• Application

Handling objections and concerns

• Typical objections and concerns
• Objection-handling model
• Practice
• The price objection

First meeting practice – including objections

• Gaining commitment
• Checking
• Small C and big C
• Buying signals

Applying the learning and next steps

• Review of learning, current skills and action planning
• Final questions
• Course feedback

MODULE # 2: Digital Sales

• Identifying Quality Leads
• Website management
• Online sales platforms
• Social Media Sales
• Emails Sales
• Making Effective Phone calls

MODULE #3: Closing Sales

• Science of Persuasion
• Handling objects, fears and concerns
• Closing the Deal
• Practical Exercise

 

Please visit our offices to complete for admission for the Ongoing INTAKE.

We are open for Enquiries on (254) 0728456781 or in our offices located in Nairobi, Hazina Towers, 18th floor, Utalii Lane, opposite Anniversary Towers.